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Evidence Guide: TLIL4034 - Arrange alternative passenger transport

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIL4034 - Arrange alternative passenger transport

What evidence can you provide to prove your understanding of each of the following citeria?

Identify and confirm transport requirements

Completed
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Need for alternative passenger transport is identified with minimal actual disruption to services

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Period for which alternative transport is required is determined from situation and services

Completed
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Timetables, passenger loadings and luggage quantities are determined from workplace information systems

Completed
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Requirements to cater for disabled passengers or others with specific needs are determined

Completed
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Hazards are identified, risks are assessed and control measures are implemented

Completed
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Arrange alternative transport

Completed
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Type and number of transport units required are determined to provide cost effective movement within workplace guidelines for minimal disruption

Completed
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Alternative transport is arranged within workplace policies and procedures to meet anticipated need

Completed
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Arrangements are made to provide assistance for passengers with specific needs

Completed
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Relevant work health and safety (WHS)/occupational health and safety (OHS) requirements are identified and included in transport planning considerations

Completed
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Monitor and update transport arrangements

Completed
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Passengers are informed of alterations to services as quickly as possible

Completed
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Relevant details of incidents are collected and recorded in accordance with workplace policies and procedures for future reference, analysis and investigation purposes

Completed
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Irregularities outside own area of responsibility are referred to nominated person or section

Completed
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Alternative transport arrangements and related financial transactions are documented to meet operational requirements

Completed
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Requirements to cater for passengers with a disability or others with specific needs are determined

Completed
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Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in transport situations in accordance with workplace procedures

analysing contingency situations for their impact on services

applying relevant legislation and workplace procedures

arranging alternative transport

communicating and negotiating effectively with others

completing relevant documentation

identifying and confirming transport requirements

identifying job hazards and taking required action to minimise, control or eliminate identified hazards

implementing contingency plans

interpreting and following operational instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

monitoring and updating transport arrangements

reporting and/or rectifying identified problems promptly in accordance with workplace procedures

reading and interpreting relevant instructions, procedures, information and signs

scheduling and monitoring work activities

working collaboratively with others when arranging alternative passenger transport

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria, and include knowledge of:

alternative transport options to meet anticipated operational needs

communication and negotiation requirements when arranging alternative passenger transport

contact arrangements for other transport organisations available to provide alternative transportation

documentation and record requirements

problems that may occur when arranging alternative passenger transport and appropriate actions that can be taken to resolve these problems

protocols for contacting other transport organisations

relevant services affected by contingency situations to be considered in transport planning arrangements to minimise actual disruption to services

relevant work health and safety (WHS)/occupational health and safety (OHS) procedures and guidelines

road transport service planning processes

train timetables

workplace procedures and policies for arranging alternative passenger transport.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.